Hello, I have a package with tracking number ZC48431580799 It has been held at Los Angeles Airport since November 26, 2025. I contacted the seller of the package and they said that it is being held at customs. I also contacted US customs and they said to contact the shipper. So, I am now reaching out to you. Do you need anything from me in order for the shipment to proceed? Thank you, James
Hi there, I have a package that arrived in Guangzhou yesterday from USA. I received a a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package? Please help
It's not normal that it's stuck at the customs for so long time. It may waiting the receiver to declare or do something.