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Package Held in Customs

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EV050374045CN it's Held in Customs since 29th May. And they didn't contact me since the for paying something or paperwork. I contacted shein to reject it but it seems that they can't do anything about it so I am waiting for nothing right now. What can I do? I CAN'T contact the customs, [email protected] thats my e mail but they are not reaching me. What's gonna happen? I cannot take my money or my package. Help me please.

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