☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Package Held in Customs

|

My package is stuck in customs in China for a long time. Is something wrong? Is there a payment that I should make? I have no contact number or e mail belongs them. Track ID is EV050374045CN please help...

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
List of China Post Forbidden Items
China Import and Export Regulations 2024

1 Answer(s)

user
Hi ezgi,

It's retained by the customs. You need to contact the seller to help you check what happens to it by contacting the customs.

Order number: EV050374045CN
Package status: In transit (9 days)
Country: China -> Türkiye
2024-05-29 04:46 China (Yurt Disi), Record item reason for retention by customs (Otb)
2024-05-28 19:42 China (Yurt Disi), Send item to customs (Otb)
2024-05-28 19:42 China (Yurt Disi), Receive item at office of exchange (Otb)
2024-05-28 15:05 China (Yurt Disi), Receive item from customer (Otb)
2024-05-29 01:46 Guangzhou, Export Customs/Retained for Inspection
2024-05-28 16:42 Guangzhou, sent to export customs
2024-05-28 16:23 Guangzhou, mail arrives at [Guangzhou International Exchange Bureau]
2024-05-28 14:40 Guangzhou, mail left [Zengcheng Sales Department of Guangdong International Company] and is being sent to [Guangzhou International]
2024-05-28 14:39 Guangzhou, the mail has been sorted at [Zengcheng Sales Department of Guangdong International Company] and is ready to be sent out
2024-05-28 12:05 Guangzhou, China Post has received the mail

Related Questions

my parcel is being held in customs (1 reply)

Hi there,
I have a package that arrived in Guangzhou yesterday from USA. I received a
a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package?
Please help

Package held in customs (0 reply)

Tracking number LH206381930US. How does this package get released from customs?

2023-09-25 09:22
CHINA,XI'AN, Held in Customs -> Your item is being held in Customs at 9:22 am on September 25, 2023 in XI'AN, CHINA.

2023-09-21 16:16
CHINA,XI'AN, Held in Customs

2023-09-21 08:49
CHINA, Customs Clearance

2023-09-21 08:48
CHINA, Arrived at Facility

2023-09-17 15:22
CHINA, Processed Through Facility

2023-09-16 05:55
CHINA,BEIJING, Departed

Package held in customs. What can I do? (0 reply)

Any help is appreciated. My package with tracking CH214207080US has been held in customs since the 29th and hasn't moved. Is there an issue or is it just a waiting period for the customs to clear? It is an item being sent back to the company for repair. Have asked the recipient and they have not been contacted by customs.

Why is my package held in customs and how to get it? (1 reply)
EMS Package "Held at Customs" (2 replies)
package held in customs (1 reply)
My Package has been held (2 replies)
Held in Customs (4 replies)

Answer This Question

Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Call China Post (807 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Origin post is preparing shipment (136 replies)
Where is my package? (135 replies)
Where is my package (100 replies)
2018-12-11 21:46 Arrive at the "United States" level two processing center (96 replies)
my package is already 10 days stuck in "Liege-Linehaul Arrival" (96 replies)
Package stucked at "Guangzhou, delivered to air transport" (94 replies)