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Package held in customs

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Package been held in customs since July 2021 why hasn’t it been sent to recipient? LH144889937US

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5 Answer(s)

user
Hi Tamara,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Number: LH144889937US
Package status: Expired
Country: United States -> China
2021-07-15 16:57 Zhengzhou City, taxable mail, to be paid by the recipient
2021-07-15 16:01 Zhengzhou City, import customs remain for inspection
2021-07-12 08:48 Zhengzhou City, sent to import customs
2021-07-06 23:37 Los Angeles, Leaving The Export Exchange Office (not yet arriving at China Post)
2021-07-06 23:37 Los Angeles, leave the Los Angeles Processing Center
2021-07-02 14:10 Los Angeles, arrive at the Overseas Export Exchange Bureau
2021-06-30 11:53 United States, United States has received
user
Is it possible if you can resend the invoice to receiver? She claims she did not receive it. Please it’s been 3 months.
user
Hi Tamara,

Let her check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.
user
She claims she doesn’t see package on website & also still hasn’t reciprocated anything… any other way I can make sure she gets the invoice?
user
She hasn’t received* anything.

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