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Package held at customs

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I mailed a package to my son and his wife in China and it is being held at customs.
How can they contact someone to find out the reason, or when it will be released?
CH114571915US

Thank you,
Brenda

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3 Answer(s)

user
Hi Brenda Rockefeller,

It's under the inspections now. If it couldn't be passed the check in 7 days, you need to let the receiver in China contact the customs to ask how to get it.

Number: CH114571915US
Package status: In transit
Country: United States -> China
2020-12-02 10:30, Ningbo City, import customs retained for inspection
2020-12-02 09:44, Ningbo City, sent to the import customs
2020-12-02 08:46, Ningbo City, leave ningbo exchange station, the next stop "Ningbo City International Processing Center" (transit)
2020-12-01 16:06, Ningbo City, taxable mail, to be paid by the recipient
2020-12-01 08:10, Ningbo City, arrived at Ningbo International Processing Center (transfer)
2020-12-01 03:01, Hangzhou City, leaving the Hangzhou International Processing Center, the next stop, Ningbo International Processing Center (transfer)
2020-11-30 08:31, Hangzhou City, Hangzhou International Processing Center (transit)
2020-11-30 04:25, Shanghai, Leave Shanghai International Terminal, next stop Hangzhou International Processing Center (transfer)
2020-11-22 17:45, Miami, Miami has been exported straight
2020-11-22 16:16, Miami, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-11-22 16:16, Miami, leave the Miami Processing Center
2020-11-22 09:56, Miami, to the Overseas Export Swap Bureau
2020-11-20 08:52, United States, United States has been received
user
SEND A BIRTHDAY GIFT . FOR A WEEK IS SHOWS HELD IN CUSTOMS. WHAT IS THE NEXT STEP AND HOW LONG DOES IT TAKE TO RELEASE THE PACKAGE LH143691487US
user
Hi TATI,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Number: LH143691487US
Package status: In transit
Country: United States -> China
2021-07-06 13:41 Ningbo City, taxable mail, to be paid by the recipient
2021-07-06 13:25 Ningbo City, import customs remain to be verified
2021-06-18 01:07 New York, Departure from the Foreign Export Swap Bureau (not yet arrived at China Post)
2021-06-18 01:07 New York, leave the New York Processing Center
2021-06-17 23:48 New York, to the Foreign Export Swap Bureau
2021-06-16 10:44 United States, United States of America has received

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