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Package haven't reached after 65 days in transit

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Hello
I writing as I've send a package that has yet to be delivered as it says it is missing important information. The package tracking number is RR168109026DK and it is supposed to be delivered to:
姓名: 詹河镇
电话: +86) 13531726540
地址: 中国广东省惠州市仲恺区和畅东四路7号 正晟科技园
邮编: 516006

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1 Answer(s)

user
Hi Beatrice Otoo,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. The receiver should have got the notice. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

2021-10-29 14:25 China, Import documents are missing. The recipient will be contacted

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