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Package hasn't moved from shanghai

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Hi, tracking number CP414310710CN
MY package was sent on May 14th, May 16th it's listed as, in Shanghai, ready for depature.
No movement for almost a month. Trying to work out what's happening? Has it been lost?

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4 Answer(s)

user
The 2 issues i had is. I had a package sent from the same seller 2 weeks later, and I have already received it.

The second, I got a call from a Chinese caller, although i only speak English so could not communicate with the caller. I have concern they wanted to ask a question about the package.
An update would be nice.
user
Hi AaronThompson,

CP414310710CN is a large package that takes a longer time to reach. It was delivered to air transport on May 20 and is in transit to Australia now. It usually takes about 30-60 days to have update showing it arrives in Australia after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.
user
hello dear
my package has been in the same place for a month.. is it lost?
user
Hi chin,

It it couldn't be delivered in three months, it has the chance of lost.

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