Package hasn't arrived

Asked by Chloe | 4/6/2022 4:38:51 AM

Hi, the tracking says my parcel has been delivered but it hasn't, I was wondering whats happening with it/where it is? the tracking number is AS811345181CN . Thanks.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 4/12/2022 7:27:56 PM Reply

Hi Chloe,

We could only see AS811345181CN was delivered on April 5. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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