Package has not arrived since April

Asked by HPhoenixLancer8 | 12/3/2020 10:01:37 AM

Hi, I shipped a parcel via USPS from USA to China in April. How can I check with the local post office if the item is being held in customs or at the local post office. When I shipped the item, I provided the address in China in both English and Chinese as well as my telephone number. The items are stuff toys so I do not understand what happened. Please kindly help me :( The tracking numbers were UA437619835US and UA437645172US.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Michael | 12/3/2020 12:18:54 PM Reply

Hello,
I currently cannot find any tracking information from USPS for your package. I would suggest calling the USPS service number, to see if your package ever left the United States. If you can't get any information from there, you should call the Chinese customs to see if your product is being held at customs. I will leave both numbers below:

USPS Service: 1 (800) 275 8777
Chinese Customs: +861065194114

Hope you get your problem sorted out soon.

Related Questions

Package stuck at Shanghaishi PDHZ since April 20th (3 replies)

LZ002360205CN
My order has not arrived and is been in transit since April 14th and has stoped moving on April 20th I have messaged my seller and told me I need to message you to find out what is going on with my package. it has been over 2 months with no movement on my package . Tracking says it arrived at Shanghaishi PDHZ April 20th and no movement since , really need this package and need to know what's going on please . if you are able to send it to me if it's stuck

LO962476721CN (1 reply)

Good day! I know for sure that my parcel LO962476721CN passed the export procedure from China on April 24, but today is may 5 and for some reason the parcel has not yet arrived in Russia. There is information that on April 28, the plane with the parcel arrived in a transit country. What is this country and why has the parcel not yet arrived in Russia?

Where is my package (1 reply)

Hi
I ordered a package on march 7th. It was supposed to be her april 15th. On april 15th, the date of delivery changed to april 29th. It is april 27th and it seems it still hasnt left china. Is that correct? How long will it take? My tracking number is LN234067174CN. Thank you in advance

my package tracking#LT601743394CN has not arrived (3 replies)

Custom clearance, sent back multiple times to Quanzhou and Xiamen. (1 reply)

Shipment ETA Inquiry for No. US130626326CN (1 reply)

What day did pack leave China? April 2 or April 28? (1 reply)

Package has not arrived, it shipped in April, its now August (1 reply)