China Post: 86 10 11185 EMS: 86 10 11183

Package has been stuck at Shenyang customs since April 1.- How to clear it?

|

I sent an EMS package containing a letter from U.S. to China. It's been stuck at Shenyang customs since April 1. The tracking number is EH032215011US. Would you advise how to clear it? Thanks!

2 Answer(s)

user
Hi Emily,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Number: EH032215011US
Package status: In transit
Country: United States -> China
Destination:
2023-04-02 13:48 Shenyang City, waiting for users to pay taxes
2023-04-01 14:10 Shenyang City, leave [Shenyang International Exchange Bureau], next stop [Shenyang International Customs Broker] (via transfer)
2023-03-29 12:37 Shenyang City, Customs Clearance, Shenyang City, Customs Clearance Progressing
2023-03-29 12:36 Shenyang City, sent to import customs
2023-03-28 10:35 Shenyang City, Arrive at [Shenyang Central Aviation Processing Center Package Workshop] (via transfer)
2023-03-27 22:58 Beijing, leave [Beijing Air Mail Terminal Transportation Workshop], next stop [Shenyang Central Aviation Processing Center Package Workshop] (via transfer)
2023-03-27 16:57 Beijing, Arrive at Beijing Wangjing International Exchange Bureau (via transfer)
2023-03-24 00:19 New York, [New York] has been delivered to the carrier
2023-03-21 11:58 New York, Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2023-03-21 11:39 New York, Arrival at the Foreign Export Exchange Office
2023-03-20 08:58 United States, [United States] received
user
Hi Daisy,
Thanks for the information.
It's a short letter with no commercial value. May I ask how much is the tax?
Once I get the amount, I'll replay the information to the receiver.

Related Questions

Package has been stuck at Shenyang customs since April 1.- How to clear it? (2 replies)

I sent an EMS package containing a letter from U.S. to China. It's been stuck at Shenyang customs since April 1. The tracking number is EH032215011US. Would you advise how to clear it? Thanks!

EH03221501 has been stuck at Shenyang customs since April 1 (1 reply)

I sent an EMS package containing a letter from U.S. to China. It's been stuck at Shenyang customs since April 1. The tracking number is EH032215011US. It's waiting to collect tax from the receiver. Unfortunately the receiver is not able to respond due to special situation.
Could you explain why it requires tax collection on a letter? Thanks!

Parcel keeps being returned to Office of Exchange in Shenyang (1 reply)

Hey, I ordered a package on 20th December (Over 1 month ago) to the UK

When I check the tracking for my parcel (LZ578653088CN) - It keeps being dispatched from the Office of Exchange in Shenyang, and then being returned the following day.

Could you please check what is happening and why the parcel keeps being returned? If things are progressing, I am happy to wait, but if the parcel is stuck I would like to request a refund from the seller.

Thanks!

Here is the latest tracking info:

2020-12-30 16:48:20 Huludao Arrival at Regional Sorting Center
2021-01-14 21:34:31 Shenyang Dispatched from Office of Exchange
2021-01-15 20:15:55 Shenyang Returned
2021-01-15 20:16:03 Shenyang Dispatched from Office of Exchange
2021-01-16 03:22:46 Shenyang Arrival at Regional Sorting Center
2021-01-16 15:56:49 Shenyang Dispatched from Office of Exchange
2021-01-17 18:13:09 Shenyang Returned
2021-01-17 18:13:20 Shenyang Dispatched from Office of Exchange
2021-01-18 19:17:42 Shenyang Dispatched from Office of Exchange
2021-01-19 20:27:05 Shenyang Returned
2021-01-19 20:27:20 Shenyang Dispatched from Office of Exchange
2021-01-20 19:37:47 Shenyang Dispatched from Office of Exchange
2021-01-21 15:09:35 Shenyang Returned
2021-01-21 15:09:47 Shenyang Dispatched from Office of Exchange

Answer This Question

Thank you!Your answer has been posted successfully!