package has been stuck?

Asked by Ivan | 1/15/2021 12:51:25 PM

My package has been stuck on 'Flight Departure' about 10 days. Tracking number: EB736268478CN. Could you please check it for me, thanks!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

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1 Answer(s)

Daisy | 1/16/2021 10:08:55 PM Reply

Hi Ivan,

It's in transit now. Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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