China Post: 86 10 11185 EMS: 86 10 11183

package Export Swap Bureau remained for weeeks

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no update for weeks, need this package asap. please where is it, it shouldnt take this long to resolve the issue. I am urging you to fix this shipment asap pleasee. seller telling me shipment is being sent back due to rejection but why is it taking so long. It should have been sent and reshipped by now. Please anyone help
CY014878408CN

Updates
2023-04-25 16:29 Guangzhou City, Export Swap Bureau remained
2023-04-25 16:13 Guangzhou, Leave [Guangzhou International Exchange Station], next stop【Guangzhou International Exchange Bureau】
2023-04-25 16:09 Guangzhou City, 【Guangzhou International Exchange Station】Return
2023-04-09 13:55 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-04-09 13:53 Guangzhou City, Export Customs/Release
2023-04-09 09:04 Guangzhou City, sent to export customs
2023-04-08 20:37 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-04-08 17:16 Guangzhou, Leave [Guangzhou South Station Road Post Office], next stop【Guangzhou International】
2023-04-08 11:48 Guangzhou,【Zhanan South Road Post Office】 has been received

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1 Answer(s)

user
Hi jack,

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. You may couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Related Questions

package Export Swap Bureau remained for weeeks (1 reply)

no update for weeks, need this package asap. please where is it, it shouldnt take this long to resolve the issue. I am urging you to fix this shipment asap pleasee. seller telling me shipment is being sent back due to rejection but why is it taking so long. It should have been sent and reshipped by now. Please anyone help
CY014878408CN

Updates
2023-04-25 16:29 Guangzhou City, Export Swap Bureau remained
2023-04-25 16:13 Guangzhou, Leave [Guangzhou International Exchange Station], next stop【Guangzhou International Exchange Bureau】
2023-04-25 16:09 Guangzhou City, 【Guangzhou International Exchange Station】Return
2023-04-09 13:55 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-04-09 13:53 Guangzhou City, Export Customs/Release
2023-04-09 09:04 Guangzhou City, sent to export customs
2023-04-08 20:37 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-04-08 17:16 Guangzhou, Leave [Guangzhou South Station Road Post Office], next stop【Guangzhou International】
2023-04-08 11:48 Guangzhou,【Zhanan South Road Post Office】 has been received

Detained at Export Swap Bureau (2 replies)

My package is Detained at Export Swap Bureau since 10/13 but it's now been updated on 11/3 and 11/4 still as Detained at Export Swap Bureau. The seller says it's waiting for a flight out, not to worry, it will arrive.
Is that right, that it's waiting on a flight?
Thank you.

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