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package didn't update in 2 months

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It has now been 2 months since the last update on my package and the retailer stopped replying to my emails. When can I assume my package to arrive? Tracking number is UI086693329CN

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3 Answer(s)

user
Hi eaddadicc,

You'd better open a dispute or contact the seller to refund you or send one again to you. It has been over two months that you still not receive it. It's not normal.
user
How would I go by to open a dispute? Do I do that with the carrier or with the seller? My biggest problem is that the seller is not responding to any of my emails anymore about my item.
user
Where do you buy it from? From AliExpress, eBay or other platform? You should ope a dispute to the seller from the platform.

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