package didn't update in 2 months

Asked by eaddadicc | 3/21/2019 2:06:28 AM

It has now been 2 months since the last update on my package and the retailer stopped replying to my emails. When can I assume my package to arrive? Tracking number is UI086693329CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

3 Answer(s)

Daisy | 3/22/2019 5:59:40 AM Reply

Hi eaddadicc,

You'd better open a dispute or contact the seller to refund you or send one again to you. It has been over two months that you still not receive it. It's not normal.

eaddadicc | 3/25/2019 11:39:21 AM Reply

How would I go by to open a dispute? Do I do that with the carrier or with the seller? My biggest problem is that the seller is not responding to any of my emails anymore about my item.

Daisy | 3/25/2019 6:30:17 PM Reply

Where do you buy it from? From AliExpress, eBay or other platform? You should ope a dispute to the seller from the platform.

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