Hi Philip Portland,

According to the tracking information, AM095962085CN was delivered on October 15. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM095962085CN
Package status: Successfully received (18 days)
Country: China -> Australia
2023-10-15 00:20 Maroubra, NSW 2035, is ready
2023-10-13 07:55 Maroubra, NSW 2035, Outbound Delivery
2023-10-10 11:26 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-10-08 20:25 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-10-06 12:04 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-10-05 05:52 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-10-04 09:14 NSW DISTRIBUTION CENTER
2023-10-02 22:24 NSW DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-10-02 03:13 AU, destination country customs clearance completed [AU]
2023-10-01 17:35 AU, the express arrives at customs [AU] and awaits clearance
2023-10-01 08:48 AU, arrival
2023-09-30 19:22 Shenzhen, Qiyun
2023-09-30 04:31 Shenzhen City, carrier received
2023-09-27 17:26 Changsha City, China Post has received mail
2023-09-27 17:26 Changsha City, Customer Handover