Package Delivered to Wrong City
Asked by Peter Fu |
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My package was delivered today. That is great to hear, I don't have it. The tracking says it was successfully delivered to NORTH VANCOUVER while I live in WEST VANCOUVER. That is unacceptable. Anyone could have my package. When I look, I cannot even find which address it was delivered to, just that it was delivered to North Vancouver.
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3 Answer(s)
Lara
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Is there any way you guys can check what address is attached to my tracking ID AM553328193CN
Daisy
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Hi Lara,
Sorry, we couldn't. We are only the third tracking platform. It belongs to personal private information. Only the sender or the receiver could call China Post to check it after providing other personal information.
Sorry, we couldn't. We are only the third tracking platform. It belongs to personal private information. Only the sender or the receiver could call China Post to check it after providing other personal information.
You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found.you have the right to ask for refund or require to send one again to you from the seller.