Package delivered to wrong address

Asked by Joshua | 4/16/2021 12:16:16 PM

I placed an order in January, haven’t recieved word from the seller but I was just notofied the package was delivered to Montebello California. I live in New Hampshire, wondering where the package is and whether I’ll recieve it. Tracking number is “LY636206691CN“

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1 Answer(s)

Daisy | 4/17/2021 11:20:48 PM Reply

Hi Joshua,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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