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Package Delayed at Customs

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Hello,

My purchased through Amazon says it is delayed at customs and that China Post may require additional information from me. How do I go about resolving this issue?

Tracking ID: LV725545855CN

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1 Answer(s)

user
Hi Kelsey Haczkewicz,

It's delayed in BURNABY now. If it's stuck for over two weeks, you need to require the seller to do a formal trace investigation from China Post. Only the seller could do that.

Number: LV725545855CN
Package status: In transit
Country: China -> Canada
Destination:
2023-03-23 16:13 BURNABY,BC, Item processed
2023-03-22 16:42 RICHMOND,BC, Item has arrived in Canada and will be presented for review
2023-03-17 08:36 CNXMND,China, International item has left originating country and is en route to Canada
2023-03-17 07:46 CNXMNA,China, International item processed in originating country
2023-03-16 17:54 China, International item mailed in originating country
Origin:
2023-03-23 16:13 Canada, arriving abroad through transfers
2023-03-22 16:42 Vancouver, sent to foreign import customs
2023-03-22 16:42 Vancouver, Arrive at the drop-off processing center
2023-03-22 16:21 Vancouver, Arrival Destination
2023-03-22 00:15 Airline departure
2023-03-21 20:02 Aircraft entering the port
2023-03-21 11:31 Airline departure
2023-03-21 11:21 Airline receives
2023-03-19 16:00 Airline departure
2023-03-18 17:00 Airline receives
2023-03-18 10:33 Xiamen City, has been handed over to the carrier for transportation
2023-03-18 08:44 Xiamen City, leave [Xiamen International Exchange Bureau], next stop [Xiamen International Exchange Station] (via transfer)
2023-03-18 08:40 Xiamen City, [Xiamen International Exchange Bureau] returned, remarks: security check returned
2023-03-18 07:38 Xiamen City, 【Xiamen Terminal】Return
2023-03-18 07:38 Xiamen City, 【Xiamen Terminal】Return
2023-03-17 13:44 Xiamen City, has been handed over to the carrier for transportation
2023-03-17 09:09 Xiamen City, 【Xiamen International Exchange Bureau】 has been exported to direct seal
2023-03-17 08:36 Xiamen City, 【Xiamen International Exchange Bureau】 has been exported to direct seal
2023-03-17 08:23 Xiamen City, Export Customs/Retention to be inspected
2023-03-17 07:50 Xiamen City, sent to export customs
2023-03-17 00:22 Xiamen City, Arrive at [Xiamen Package Workshop] (via transfer)
2023-03-16 21:58 Zhangzhou City, leave [Zhangzhou Delivery Division Network Center], the next stop【Xiamen Package Workshop】
2023-03-16 21:08 Zhangzhou City, Arrive at 【Zhangzhou Delivery Division Network Center】
2023-03-16 19:24 Zhangzhou City, leave [Zhangzhou City Pungshan Investment Department], next stop [Zhangzhou City]
2023-03-16 17:54 Zhangzhou City, [Zhangzhou City Pungshan Investment Department] has been received and sent

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