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Package cleared customs 2 weeks ago with no update since. Is this normal?

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Tracking number: AG274304203CN
On February 2/28, I received the notification "United States, destination country customs clearance completed [United States]". Since then, I have not received any sort of update, and nothing has came in the mail either. Is this much of a delay normal, or is this a cause for concern? Who should I contact if this is a concern?

1 Answer(s)

user
Hi ajhd1002,

In this case, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check it with with USPS.

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