Package CL121561366NL has been expired for 121 days

Asked by Revi | 12/4/2024 7:26:13 PM

I sent back a package of a clothing line, and they told me to contact you to start a investigation on where my package is and how I get it to its location.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 12/5/2024 9:59:17 PM Reply

Hi Revi,

As the receiver in China didn't submit cargo declaration materials during August. It's back to Netherlands now.

August 10, 2024 10:17:36 AM
You need to submit cargo declaration materials or go through return procedures

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