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Package blocked EW500164895IT

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Package blocked since July 29 (as shown by tracking) EW500164895IT What should I do?? It's a returned goods! I need to receive a refund. I don't have an invoice, it's a purchase with paypal. I only have a purchase receipt! I paid for a shipping label with Poste Italiane and the package is blocked with China Post since July 29, 2024. What should I do to have the goods delivered or returned to the sender???!?!?!?!?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
How do I track a package from China?
Why can't I track my China Post package?

1 Answer(s)

user
Hi ALESSIO,

You need to contact the seller to require them submit the invoice to the customs for you.

Order number: EW500164895IT
Package status: In transit (54 days)
2024-07-29 14:38 China, In transit, checks at the International Processing Center show a missing invoice. Contact Assistance
2024-07-18 08:59 Sassari Post Office 1 of Via Venticinque Aprile 12, 07100 Sassari (SS), Acceptance

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