PACKAGE BEING HELD FOR 15 DAYS IN CUSTOMS

Asked by triciag54 | 2/15/2023 3:08:00 PM

Hello - my USPS Priority package (tracking CE457097135US) has been held Customs in Guangzhou, China for 15 days. How long does it take to clear customs? This is a return that I am awaiting a refund for. Please advise if there is anything I need to do to speed up this process. Thank you!

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1 Answer(s)

Daisy | 2/15/2023 7:56:29 PM Reply

Hi triciag54,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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