Pack probabily lost

Asked by Raffaele | 9/3/2021 12:07:32 AM

lz914625638cn this is the track number. I don't recive any news more than a month

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 9/5/2021 3:04:13 AM Reply

Hi Raffaele,

Airline departs on July 12. It usually takes about 30-60 days to have update showing it arrives in Italy after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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