Hi Madalina,

We could only provide you the tracking information. You need to require the sender to open a case to China Post to provide you with the proof of delivery and signature.

Order number: AM098338775CN
Package status: Successfully received (18 days)
Country: China -> Italy
2023-10-22 04:39 Fiume Veneto,PN 33080, has been committed
2023-10-20 14:48 Fiume Veneto,PN 33080, out for delivery
2023-10-17 16:15 PN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-15 17:47 PN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-13 05:58 PN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-12 01:22 PN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-11 00:06 PN DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-09 16:11 PN DISTRIBUTION CENTER, the express delivery processing center
2023-10-08 19:37 IT, customs clearance in destination country completed [IT]
2023-10-08 11:27 IT, the express arrives at the customs [IT] and is waiting for customs clearance
2023-10-08 03:39 IT, arrival
2023-10-07 14:36 Shenzhen City, Departure
2023-10-06 22:35 Shenzhen City, Carrier Received
2023-10-04 21:50 Changsha City, China Post has received the mail
2023-10-04 21:50 Changsha City, customer handover