Over my order

Asked by Hasibe houssein | 2/21/2025 5:19:56 PM

BGood morning! I want to know where my order is? It says received and I haven't received anything until today 2/22/2025. I need to know where it is. Please help me.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 2/24/2025 2:20:22 AM Reply

Hi Hasibe houssein,

What's the tracking number? If it shows delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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