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Order update issue

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My order number LE576618035CN keep saying arrive at sorting center every 2 days what's the problem?

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My order number LE576618035CN keep saying arrive at sorting center every 2 days what's the problem?

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According the the latest update on Amazon, it stated that China Post ran into an issue when attempting our delivery. That was on December 30th. We haven’t heard anything else. I checked with the tracking number through your site and it states it’s In Kentucky, not Florida. Can you please inform me of what is going on with my order? This was supposed to be a Christmas gift for a 9 year old.
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