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Order stuck in transit for over a month with no update

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Hi, my Aliexpress order (RE190783448CN) has been stuck in transit since March 24th. The global order tracking says that the airline departed from the original country (China) on March 24th but I have received no updates since then. The estimated date of delivery was supposed to be before April 15th and I placed my order on February 14th. Is there any way to find out where my package is located, or if it got lost?

1 Answer(s)

user
Hi eastplanoxx,

Airline departs on March 24. It usually takes about 30-60 days to have update showing it arrives in Canada after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: RE190783448CN
Package status: In transit
Country: China -> Canada
2021-03-24 11:02 The airline departs
2021-03-23 14:18 Airlines receive it
2021-03-17 16:09 Shanghai, has been delivered to the carrier transport
2021-03-17 16:05 Shanghai, has been delivered to the carrier transport
2021-03-14 12:47 Shanghai, Arrival at Shanghai Exchange Station (via)
2021-03-12 10:36 Shenzhen, leave the Shenzhen Swap Bureau, next stop, Guangzhou International Center
2021-03-11 17:19 Shenzhen, Shenzhen Swap Bureau has been exported straight
2021-03-11 17:19 Shenzhen, Shenzhen Swap Bureau returned, note: security return
2021-03-11 11:16 Guangzhou City, leave Guangzhou International Exchange Station, next stop Guangzhou International Center (via)
2021-03-10 22:02 Guangzhou City, Guangzhou International Exchange Station returned
2021-03-03 07:47 Guangzhou City, has been handed over to the carrier transport
2021-03-03 07:47 Guangzhou City, has been handed over to the carrier transport
2021-03-02 17:17 Guangzhou City, Arrival at Guangzhou International Center (via)
2021-03-02 14:33 Shenzhen, leave the Shenzhen Swap Bureau, next stop, Guangzhou International Center
2021-03-02 08:46 Shenzhen, Shenzhen Swap Bureau has been exported straight
2021-03-02 07:30 Shenzhen, Arrival at Shenzhen Swap Bureau
2021-03-02 06:33 Shenzhen, leave Shenzhen International Bulk Processing Center, next stop Shenzhen International
2021-03-02 00:02 Shenzhen, Shenzhen International Bulk Processing Center has been received and sent

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