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Order stuck in customs for over a month

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Order RN320017771GB stuck in customs since 23/07/2021, been over a month now can you see why it is still in customs?

1 Answer(s)

user
Hi Matt,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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