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Order stuck at Flight Arrival / Airline receive it

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Hello, can you provide an update for order LZ783311254CN?
It has been "received" the 2nd time by Airline on April 25th, first time was on April 13th. I am afraid it is lost or not picking up by plane.
What is the status? Thanks.

1 Answer(s)

user
Hi Michae01,

e-packet is slow at present. It usually takes about 30-60 days to have update showing it arrives in Canada after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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