Order says delivered but is not

Asked by Steve | 11/30/2023 9:08:09 AM

My order AM104648592CN shows that it has been delivered. I was home all day and did not receive it on delivery day. Unable to contact seller. What do I do?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/30/2023 10:15:41 PM Reply

Hi Steve,

You can only contact the seller to check it for you. If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

My Order said it got delivered but I DON’T HAVE IT!!!!!! (0 reply)

Says my order was “Successfully” delivered but I DID NOT received my orders!!!!
Tracking Shows, my order was delivered” BUT I DID NOT RECEIVE ANYTHING!! PLEASE CONFIRM THE ADDRESS IT WAS SUPPOSEDLY DELIVERED TO AND PLEASE PROVIDE ME THE COURIER THAT SUPPOSEDLY DELIVERED THE PRODUCTS!!!

I NEED AN ANSWER TO MY REQUESTS ASAP!!!!!!!!!!!!!!!!!!

Did not receive my parcel - Delivered to US not Canada (2 replies)

Hello,

I placed on order on June 26, 2020. The Order # is 99439. The tracking # is LY350226265CN. It says that it has been “delivered” and shows that it has been delivered to somewhere in New York.

I live in London, Ontario, Canada. Can someone please advise when my order will be delivered?

My order was delivered in the wrong country (1 reply)

Hi
I have been trying to track my order 63590000132571701826400 even though it's hard because many sites say that it's not the right order number.

On AliExpress says it was delivered in my country which includes the post that is delivering in my address.

However, when I try to track the order in another sites it says it was delivered in Madrid.

I want to wait a few days until the estimated time that delivers in my actual address but if I can't get my order I can't even open a dispute because my seller doesn't allow me.

My order (1 reply)

My order(TFC38878) has not delivered yet (0 reply)

I never received my order yet it's saying that it has been delivered. (0 reply)

Wher is my order (0 reply)

Tracking no AM105742696CN (0 reply)