order not recieved

Asked by willie pickens | 10/28/2024 12:37:04 PM

tracking number says delivered but was never received..

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 10/29/2024 2:19:53 AM Reply

Hi willie pickens,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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