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ORDER NOT RECEIVED

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LP00400621747070 Our order was placed on the 17th of July 2020, we have still not received anything, email send to me said it is at 4px Express. PLEASE ADVISE ASAP!!!!!

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6 Answer(s)

user
Hi Jonida,

It's shipped by Aliexpress Shipping. Tracking information shows it arrives in your country on August 6. Better wait for more days to see if you could receive it.

Number: LP00400621747070
Package status: In transit
Country: China -> South Africa
2020-08-06 14:35, Arrive at destination country
2020-08-03 16:48, Depart from transit country or district
2020-08-02 14:35, Arrive at transit country or district
2020-07-30 15:50, Hand over to airline
2020-07-28 17:03, Received by line-haul
2020-07-28 11:48, Outbound in sorting center
2020-07-28 06:06, Inbound in sorting center
2020-07-27 23:49, Accepted by carrier
user
Can you please follow up on my order, still did not receive anything
LP00400621747070
user
Hi Jonida,

There is no update after August 6. If you still don't receive it, contact the seller to reflect the problem and get a solution as soon as possible.
user
I tried contacting LUMICANO where we ordered and Pay for this. They do not respond.....what else can I do, please advise, we still have not received this order. Is this company a Scam? There is a lot of people complaining about them, that also did not receive their goods.....
user
Please can you give feedback on previous question please.
user
Hi Jonida,

If other people also complain about them, it may be a scam. You can open a dispute on AliExpress to get refund in time.

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