China Post: 86 10 11185 EMS: 86 10 11183

Order never arrived / dispute with seller via AliExpress

|

DU9101247725YM never arrived.
Thank you for information.
Regards
Bjorn
Phone +351 916036679

You may get the answer from the following articles:

1 Answer(s)

user
Hi Bjorn Wudtke,

It's shipped by Zhong You Ya Mao Logisitcs (中邮亚贸). Tracking information shows it was delivered on December 8. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: DU9101247725YM
Package status: Successfully received (24 days)
Country: China -> Portugal
2024-12-08 14:38 Delivered Almada 2800-186
2024-12-07 11:37 Out for Delivery Almada 2800-186
2024-12-05 21:49 Arrive at the mail processing center Almada 2800-186
2024-12-03 15:19 Customs clearance completed
2024-12-01 10:54 The import customs keep it for inspection
2024-11-29 16:28 customs clearanceisin progress
2024-11-27 11:42 Arriveat Airport
2024-11-25 17:13 Departure【HK International Airport】
2024-11-23 18:18 Airlines receive【Hong Kong】
2024-11-22 19:40 Handed over to the carrier for transportation【Hong Kong】
2024-11-21 11:56 The shipment leaves the processing center [Hong Kong]
2024-11-20 16:56 The shipment arrives at the processing center [Hong Kong]
2024-11-18 10:29 Export customs/release【Shenzhen City】
2024-11-16 17:37 Mail leaves the processing center [Shenzhen City]
2024-11-15 20:37 The mail has been sorted and is ready to be sent out [Shenzhen City]
2024-11-14 18:47 Shenzhen processing center has received and shipped [Shenzhen City]

Related Questions

Order never arrived / dispute with seller via AliExpress (1 reply)

DU9101247725YM never arrived.
Thank you for information.
Regards
Bjorn
Phone +351 916036679

My AliExpress order is stuck in transit (5 replies)

My order has arrived in country of destination but is completely stuck. Is this normal or shall I raise a dispute? Tracking number: LT290796784NL

Why is my package still in China 3 months after placing the order? (2 replies)

I placed the order on Aliexpress on the 8th of February 2021.
Last status update was on the 17th of March: Shenzhen, Arrival at Shenzhen International Bulk Processing Center.
Service: China Post Registered Air Mail
AWB: RE189606145CN
I have been looking on my national post tracking service up until now and the parcel wasn't received.
It's the first time I order something from abroad. It's not something terribly valuable and I can always order more but if the post service is to blame I don't know if it's worth it or maybe I should try another delivery service.
I don't really want to dispute it as I don't think it's the seller's fault yet I have 2 days left to open dispute.
Is it still in China? Is it somewhere else in transit? Should I dispute it?
Can you guys please help?

Please Help (1 reply)

Answer This Question

Thank you!Your answer has been posted successfully!