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Order issue, unhappy with product that arrived yesterday

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I need to return package for a refund. Item was not as described and I am not giving as a gift as intended due to the way it looks. Please provide refund process and the method to be used for return. Thank you.

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1 Answer(s)

user
Hi Deb Ciccariella,

If it's not as described, you need to contact the seller to reflect and let the seller provide you with the refund process and the method to be used for return.

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Order issue, unhappy with product that arrived yesterday (1 reply)

I need to return package for a refund. Item was not as described and I am not giving as a gift as intended due to the way it looks. Please provide refund process and the method to be used for return. Thank you.

Product delivery (2 replies)

Can you check this order it showes that delivered yesterday but still didn't receive it
LS288262415CN
The message i received
Unfortunately, ChinaPost ran into an issue when attempting your delivery. They will try again.

Update on Package Location (1 reply)

To whom it may concern,

My parcel was updated with "Guangzhou, delivered to air transport" on the 28/03/2020, but there is yet to be any further updates. Are these parcels not being allowed into the UK? This is the second time this issue has occured after the seller had the same issue back in the beginning of the year, which has had the same status since 07/01/2020.
The respective tracking numbers are:
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I had an order with VN Post that was dispatched on the 23rd April and I received it yesterday.

China ems (1 reply)

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