Order is stuck in country of destination

Asked by Fisayo | 12/28/2020 4:14:34 PM

My order has arrived in country of destination but is completely stuck. Is this normal or shall I raise a dispute? Tracking number: RE151139681CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 12/29/2020 9:46:03 PM Reply

Hi Fisayo,

It's not normal that it's stuck for a month. You need to raise a dispute to get your money back in time.

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