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Order held by customs

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Hi how are you? I hope everything is well.
My order number is *EV016478561CN* from CHINA to OMAN, i buy a shoes from ali AliExpress and from 2022/04/22 its held by customs, so i want to know if its possible what's happen or there is something missing, or everything is alright....
Thank you

1 Answer(s)

user
Hi Mohamed ben jannet,

It's not normal. It's still stuck at the customs of Guangzhou now. You need to contact the seller to reflect the problem and let the seller give you a solution as soon as possible.

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