Order hasn't updated location in over a month.

Asked by Freddie | 6/12/2020 5:14:56 PM

Hi,
Our order from DHGate hasn't updated its location for over a month.
Tracking number is: CP411840280CN
Is there a way to remedy this?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 6/12/2020 10:08:39 PM Reply

Hi Freddie,

It's still stuck in China now. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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