order AM357296354CN appeat that was delivered succesfully, but I didnt receid it

Asked by Matyas Gabriella | 6/26/2024 8:33:20 AM

Could you please give me a details about courier name in Romania which should to handled my package? The package status is delivered successfully, but didn't arrived at given address.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/26/2024 8:37:08 PM Reply

Hi Matyas Gabriella,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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