Hi Carol Ridings,

According to the tracking information, AM094878656CN was delivered on October 8. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM094878656CN
Package status: successfully received (21 days)
Country: China -> United Kingdom
2023-10-08 20:09 Bolton, Bolton BL2 5EL, has been delivered
2023-10-06 19:43 Bolton, Bolton BL2 5EL, out for delivery
2023-10-03 11:19 Bolton DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-01 04:29 Bolton DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-09-29 04:21 Bolton DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-09-27 11:49 Bolton DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-09-25 18:39 Bolton DISTRIBUTION CENTER, the shipment leaves the processing center
2023-09-24 07:30 Bolton DISTRIBUTION CENTER, express delivery processing center
2023-09-23 19:42 GB, customs clearance in destination country completed [GB]
2023-09-23 09:17 GB, the express arrives at the customs [GB] and is waiting for customs clearance
2023-09-22 23:03 GB, arrival
2023-09-22 07:12 Shenzhen City, Departure
2023-09-21 16:05 Shenzhen City, Carrier Received
2023-09-18 19:44 Changsha City, China Post has received the mail
2023-09-18 19:44 Changsha City, customer handover