order

Asked by Carlos Alves | 7/10/2024 3:04:13 AM

Where is my order? It was reported delivered but I didn't receive anything.. how are we going to resolve this? AM423859751CN.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 7/11/2024 5:18:02 AM Reply

Hi Carlos Alves,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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