order # AT552042132CN

Asked by Tracy Ramsey | 12/19/2024 9:24:55 PM

My order # AT552042132CN is stating it needs a signature in order to deliver? Apparently they tried on Dec. 1st but I wasn’t home? There has been no movement since. Can I please cancel the signature needed and you guys please deliver it?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 12/20/2024 12:11:38 AM Reply

Hi Tracy Ramsey,

Sorry, we are only a tracking platform. You need to require the seller to do that for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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