my order has been updated on tracking since 29/12/22 LB016639207CN and i have no updates not yet seen at i ordered this item at the start of december wondering if i’ll ever receive it

This site hasn’t answered any of my questions so if you found it while looking for information on your package don’t even bother asking on here because they won’t answer your questions… this has been incredibly frustrating and honestly a waste of time but I don’t understand how an express package hasn’t left China yet and it’s been 2 weeks, how the hell is that “express”? I’ve tried to be calm, I’ve tried to be patient but the lack of response on any of my three questions on here shows an inherent lack of customer service that is honestly astonishing. China Post is just phenomenal.

My tracking number is: AG317977941CN
the package hasn’t updated in 12 days this was the last update “Dongguan City, mail leaves the commercial processing center” and I’m curious to know what’s going on I’ve contacted the seller for information and they have not answered