Hi Ananya Mondal,

The delivery failed because the recipient is not available at the address. It's on the back way to the sender now. You'd better let the recipient in China contact China Post (call 11183) to confirm the recipient's information and ask for re-delivery as soon as possible.

Tracking information:

2018-12-28 03:29
Leaving the current city and sending it to Shanghai

2018-12-27 16:11
Hefei, not properly cast, cause: Wrong recipient name Address

2018-12-27 16:11
Hefei, China Post Express Logistics Co., Ltd. Hefei Branch Cooperative range arrangement delivery, expected to be delivered before 23:59:00 (Delivery man name: Wrong division of special Segment Road; Tel: 055165115775)

2018-11-27 20:03
Hefei, not properly cast, cause: recipient is not at the specified address

2018-11-27 20:03
Hefei, China Post Express Logistics Co., Ltd. Hefei Branch Cooperative range arrangement delivery, expected to be delivered before 23:59:00 (Delivery man name: Wrong division of special Segment Road; Tel: 055165115775)

2018-11-25 09:45
Hefei, arrive at Hefei Terminal Processing Center (via transfer)

2018-11-24 16:16
Beijing, leaving Beijing to send to Hefei (via turn)

2018-11-17 14:22
India, leave the processing center and send it to Beijing, China

2018-11-16 17:15
India, arrival processing center, from Calcutta, India

2018-11-14 13:53
Collect and send

I have called on the number but they are not talking in english. I am not good at chinese language please help.. please send the parcel to the address given above and the phone number is also given. Please

Hi Ananya Mondal，

If you couldn't speak Chinese, call 11183 then 8 for English service. You'd better find a Chinese friend to make the call for you.