I send information regarding a damaged product I received. I need to send the product back but have not gotten any information on how to do that. This was my first time using this seller. Please respond.

I received The Healthy Dessert Maker product. When I opened the outer package, the box containing the product was very damaged. Then, when I took out the product to look at it, there were two parts that had damages. I need to return this product and get a refund. I have been trying to post a question for some weeks, but cannot find the Check Code. Please provide instructions on where to return this product. I expect my refund to come via PayPal as that is how the cost was paid.

My package arrive damaged to my house, now I'm in dispute with ali express and they asked me to contact you for a certificate of the damaged package