Not received the order
Asked by Haleh |
0
Hi,
My track number is: AS812432482CN
It shows that the parcel has been delivered but we did not receive it.
What should we do?
My track number is: AS812432482CN
It shows that the parcel has been delivered but we did not receive it.
What should we do?
According to the tracking information, AS812432482CN was delivered on Feb.16. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.