not received parcel tracking number am506726302cn

Asked by kalyanasundaram | 9/17/2024 1:57:29 PM

My tracking number is am506726302cn provided by china post. I have not received the parce. China post says that it delivered to Ottawa but did not mention my address. Please arrange to locate my parcel and forward to correct address.

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How do I track a package from China?

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1 Answer(s)

Daisy | 9/18/2024 12:26:04 AM Reply

Hi kalyanasundaram,

It has been delivered. Sorry, we are only a tracking platform and couldn't deal with the package. As it's not delivered to your address, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Hello, please help me I sent a parcel from the United Kingdom Tracking Number: RU744750072GB and when I track it on China Post it says it has been delivered, however the person the parcel is for tells me they have not received it
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Thank you
Janice