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Not received parcel

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Hi, I have not received my parcel (tracking ID: 396057780489). Is it arriving or not?? I have been waiting for so long!!

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1 Answer(s)

user
Hi Shravya,

According to the tracking information, 396057780489 was delivered on March 24. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require FedEx to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

396057780489:
2023-03-24 15:55 SINGAPORE, SI, SG, Delivered, Package delivered to recipient address - release authorized
2023-03-24 08:20 SINGAPORE, SG, On FedEx vehicle for delivery
2023-03-24 08:06 SINGAPORE, SG, In transit, Package available for clearance
2023-03-24 08:06 SINGAPORE, SG, At local FedEx facility
2023-03-24 08:06 SINGAPORE, SG, International shipment release - Import
2023-03-23 16:41 SINGAPORE, SG, At destination sort facility
2023-03-23 14:54 GUANGZHOU, CN, In transit
2023-03-23 13:04 GUANGZHOU, CN, Departed FedEx hub
2023-03-23 00:27 GUANGZHOU, CN, Arrived at FedEx hub
2023-03-23 00:27 GUANGZHOU, CN, International shipment release - Export
2023-03-23 00:26 GUANGZHOU, CN, In transit
2023-03-22 20:03 SHENZHEN, CN, Left FedEx origin facility
2023-03-22 18:59 SHENZHEN, CN, Picked up, Package received after FedEx cutoff
2023-03-22 02:59 Shipment information sent to FedEx

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