Not received package

Asked by Denise James | 10/31/2023 9:48:26 AM

Need assistance in locating my order that was supposedly delivered and I have not.
Assistance in this matter would be appreciated
My tracking number is as follows AMO75070481CN
This is my second request for assistance with this matter
Denise James

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/2/2023 2:15:58 AM Reply

Hi Denise James,

We could only find it was delivered on October 25. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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