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Not received my package

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tracking number LW254336520CN shows delivered in Florida when I live in Georgia. I would like to make sure the company who I bought product from gave me the correct tracking number for my product and if so then why was it delivered to an address in the Florida Keys Thank you

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1 Answer(s)

user
Hi Cathleen,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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