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I asked earlier when I could expect my delivery, it was then marked as delivered. I see this is a common problem and we all seem to have been scammed. On the off chance this will get me somewhere, can you tell me the contact details for the delivery company please?

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5 Answer(s)

user
Hi JayBee95,

Please provide the tracking number in order to check it for you.
user
Here is my tracking number. Please don't put the most common reply I've seen from you stating that I need to take it up with the seller. As you are the delivery company then it's your job to find my parcel. I've also emailed the seller, here is my tracking number: GZ0000246725YQ
user
Hi JayBee95,

Sorry, China Post is not the courier for this package. It's shipped by Guangzhou Logistics (光舟物流) by the seller. Tracking information shows it was delivered on April 23. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact Guangzhou Logistics to check it for you in time.

Order number: GZ0000246725YQ
Package status: Successfully signed for (8 days)
Country: China -> UK
2025-04-23 13:17 Delivered Chesterfield S42 5FF
2025-04-22 11:53 Out for Delivery Chesterfield S42 5FF
2025-04-21 15:10 Arrive at the mail processing center
2025-04-20 12:25 Customs clearance completed
2025-04-19 23:15 Customs clearance is in progress
2025-04-19 13:40 Arrive at Airport
2025-04-18 22:14 Departure [HK International Airport]
2025-04-18 13:49 Received by airline [Hong Kong]
2025-04-17 21:51 Handed over to the carrier for transportation [Hong Kong]
2025-04-17 13:44 Export customs/released [Shenzhen]
2025-04-16 19:10 Mail left the processing center [Shenzhen]
2025-04-16 10:37 Shenzhen processing center has received it [Shenzhen]
user
Hiya, it says signed for. Could you provide me with proof of the signature please? Thank you
user
Hi JayBee95,

Sorry, it's sent by Guangzhou Logistics (光舟物流). You need to require the seller to provide the signature to you.

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