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The tracking says delivered but i did not receive the package. What does "duly voted" even mean. Tracking number is AS134656252CN. Also sender name on invoice is in Chinese so I do not know how to contact them.

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2 Answer(s)

user
Hi Gary,

According to the tracking information, AS134656252CN was delivered on Jan.26. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS134656252CN
Package status: Delivered (14 Days)
2022-01-26 16:12 Duly voted
2022-01-23 10:12 Go out and deliver
2022-01-22 15:30 Mail is in transit within the country
2022-01-21 09:42 Arrive in the United States United States
2022-01-11 17:24 Leave Chengdu Chengdu
user
your company is the one that delivered it to the wrong address. you should be the ones fixing the problem not me or the vendor. i ordered and paid in good faith. please show a little professionalism and rectify your mistake.

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